Terms & Conditions of Carriage
Last updated: 17 May 2025
2.1 Scope
This Policy explains how we collect, use, disclose, and safeguard your information when you visit [[domain]] or use our booking channels.
2.2 Data We Collect
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, company, date of birth | Booking verification, age compliance |
| Contact | Phone, email, postal address | Confirmations, service updates |
| Payment | Card token, billing zip, transaction ID | Secure payment processing (handled by [[processor]]) |
| Usage | IP, browser type, pages viewed | Analytics, security & performance |
* We do not collect or store full card numbers; these are handled directly by our PCI‑DSS–certified processor.
2.3 Legal Bases
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Contract: to provide the Service you request.
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Legitimate interest: to prevent fraud, improve offerings.
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Consent: for marketing emails (opt‑in, unsubscribe any time).
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Legal obligation: to comply with tax or regulatory requirements.
2.4 Sharing & Transfers
We share data only with:
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Trusted processors (payment gateways, SMS/email providers).
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Law‑enforcement or regulators when legally compelled.
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Successors in a merger or acquisition (with notice).
2.5 Retention
Reservation records: 7 years (IRS rules). Marketing consents: until withdrawn. CCTV footage (if any): 30 days unless needed for investigation.
2.6 Your Rights
Depending on jurisdiction, you may request access, correction, deletion, restriction, or portability of your personal data by emailing [[privacy@domain]]. We respond within 30 days.
2.7 Cookies
We use functional and analytics cookies. You can disable non‑essential cookies via our banner or browser settings.