Refund & Cancellation – Safety – Passenger Warning

         4.    Safety & Passenger Warning Page

Important Safety Information

  1. Seat Belts Mandatory. All occupants must wear seat belts at all times under state law.

  2. Vehicle Tracking. Our fleet is GPS‑monitored; emergency button is installed in every car.

  3. No Smoking/Vaping. A $300 fee will be charged for violation.

  4. Intoxication & Abuse. Drivers may refuse boarding to anyone posing a safety risk—no refund.

  5. Medical Needs. Inform us of mobility aids or service animals when booking.

  6. Lost Property. Report items within 24 hours. We store found items for 30 days.


5.    Accessibility Statement

We strive to comply with WCAG 2.1 AA. If you experience accessibility barriers on omanrexlimoandtaxiservices.com, call  +1-404-9971351 or email [[accessibility@domain]] and we will arrange reasonable accommodations or an alternative booking method.


6.    Refund & Cancellation         Policy 

Replicates § 1.4 above but expanded with:

  • How to request refunds (email + timeframe).

  • How credit is applied (original payment method within 7–10 business days).

  • Special‑event blackout dates (e.g., New Year’s Eve, major sports events) where tickets are non‑refundable regardless of notice.


7.    Complaints & Feedback Procedure

  1. Email [[support@domain]] or write to Customer Relations, [[address]].

  2. Provide booking ID, date, and description within 14 days of the incident.

  3. We acknowledge within 3 business days and aim for a full reply within 14 business days.

  4. If unresolved, escalate to [[local transport regulator or ombudsman]] with our letter of deadlock.


8.    Website Disclaimer

Information on this site is provided “as is” and may include technical inaccuracies. We make no warranties regarding completeness, reliability or timeliness. Usage is at your own risk. Links to third‑party sites do not constitute endorsement.


9.    Driver & Vehicle Conduct Code

Publish key standards:

  • Professional attire, photo ID badge visible.

  • Zero tolerance for drugs/alcohol.

  • Daily vehicle sanitization checklist.

  • Maximum driving hours per shift.